Refund policy

Last updated: October 3, 2026

30-day money-back guarantee

PickleGlowing (PG), operated by HR Development LLC, accepts change-of-mind return requests within 30 days after delivery. The product must be unused, unopened and in its original sealed packaging, with all included items and attached tags. We do not accept opened or used products under this voluntary return offer.

How to request a return

Email support@pickleglowing.com with your order number and the items you want to return, or submit a request through your customer account. We will provide return instructions and the correct return address. Do not send a parcel to the dispatch address on the package without checking with us first.

Return postage

Customers pay return postage for eligible change-of-mind returns. Keep proof of postage and use a tracked service. If an item is faulty, damaged or incorrect, contact us before paying for or sending a return so we can arrange the appropriate resolution.

Refunds

We will inspect returned items and notify you of the refund decision. Approved refunds are issued to the original payment method. The time for funds to appear depends on your bank or payment provider. We will process refunds within any applicable legal time limits.

Faulty, damaged or incorrect items

Please contact support with your order number and details of the problem. The unopened-product condition does not remove your rights for faulty, damaged, misdescribed or incorrect goods, including where opening the package was necessary to discover the issue.

Mandatory consumer rights

This 30-day offer is additional to any cancellation, withdrawal, guarantee or other rights provided by applicable law. Where a legal right applies, it takes precedence over our voluntary return conditions. The unopened condition applies only to our voluntary 30-day offer. It does not remove any statutory right to inspect goods. Where applicable, EU/EEA customers have a 14-day statutory withdrawal right for online purchases, subject to the conditions provided by law.

Contact

HR Development LLC, trading as PickleGlowing (PG)
support@pickleglowing.com